Store Policy
Customer Care
At Organic Goddess, we prioritize the satisfaction and well-being of our customers. Our dedicated Customer Care team is here to assist you with any questions, concerns, or feedback you may have. Whether you need help with placing an order, tracking a shipment, or choosing the right product, we're here to support you every step of the way.
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Contact Us
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Email Support: Have a question or need assistance? You can reach us via email at organicgoddessseamossco@gmail.com. Our customer support team typically responds to inquiries within 24-48 hours
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Phone Support: Prefer speaking with a representative? Give us a call at 201-373-6784 during our business hours, and one of our friendly team members will be happy to assist you.
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Live Chat: For real-time assistance, you can chat with us directly through our website during our designated chat hours. Look for the chat icon in the bottom right corner of your screen to start a conversation.
Privacy & Safety
Your Privacy Matters
At Organic Goddess, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy & Safety section outlines how we collect, use, and protect your data when you visit our website or purchase our sea moss products.
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Information We Collect
When you visit our website or place an order, we may collect certain information, including:
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Personal information such as your name, email address, shipping address, and payment details.
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Information about your browsing behavior on our website, including pages visited and products viewed.
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Communication preferences, including your consent to receive marketing communications from us.
We collect this information to process your orders, improve our products and services, and communicate with you effectively.
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How We Use Your Information
We use the information we collect for the following purposes:
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Fulfilling your orders and providing customer support.
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Personalizing your shopping experience and recommending products that may interest you.
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Sending promotional offers, newsletters, and updates about our products and services (with your consent).
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Analyzing website usage and trends to improve our website functionality and user experience.
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Complying with legal obligations and protecting our rights and interests.
Payment Methods
- Credit / Debit Cards
- PAYPAL

